Donor Management Software Australia: Top 5 To Consider

Quick Summary

Using donor management software Australia, you can take your fundraising to the next level.

A donor management software in Australia can be helpful in numerous ways.

You can grow your relationship with donors.

You can generate more donations or you can also manage donations effectively.

However, choosing a donor management software Australia is a difficult task.

There are plenty of options out there.

Choosing an expensive or obsolete donor management software in Australia can prove to be a blunder.

As it will not reduce your work rather increase it.

Hence, here is the list of the best 5 donor management software in Australia.

List of Top 5 Donor Management Software in Australia

  1. DonorKite
  2. Keela
  3. ChilliDB
  4. Credibal 
  5. Bloomerang

1. DonorKite

DonorKite is the full-package of donor management software Australia.

It has all the features and functions that you need in donor management software.

Whether it’s tracking donations, managing records or better decision making, DonorKite will help you.

You can manage donors and donations and also integrate payment gateway in this software.

Furthermore, if you need to fundraise, you can do so using DonorKite.

It is also among the best Fundraising Software for Nonprofits.

DonorKite is also flexible.

Hence, Nonprofits, Churches, Charities, Universities, Schools, Politicians etc. can also use it.

Features of DonorKite

Accept donations online

DonorKite can integrate payment gateways.

Hence, your donors can make online payments even using a mobile or website.

Multiple Campaigns

You can create and manage multiple campaigns in DonorKite.

It also provides you a dashboard where you can track the progress and success of each of your campaigns.

Analyse the Donations and Donor Data

It is essential that you understand and track the data of donations and donors.

With DonorKite, you do this easily.

This donation management software Australia, can organise, store and analyse the data helping you make better decisions.

Automatic Receipts get generated.

Technology of DonorKite is so advanced now that you no longer need to generate offline receipts.

Whether you have a large base of donors or a smaller one, using DonorKite, you can generate suitable receipts in the proper formatting.

You can also schedule and modify the receipt generation.

Easily Handle the donor control Panel

DonorKite allows you to manage your donor’s profile.

You can keep accurate records of their contact details, recurring donations and much more.

Payment Gateway Integration

POLi, Visa, Mastercard, American Express, EFTPOS, PayPal etc. are the major payment gateways in Australia.

DonorKite integrates with all the payment gateway integration.

Thus, allowing your donors to feel comfortable and flexible in choosing the payment methods.

Benefits of DonorKite

  • DonorKite is lightweight software.
  • It is highly secure and the mobile app is also coming soon.
  • You do not need to worry about maintenance as future software upgrades are assured.
  • You can request for a particular feature to be developed.
  • You can use DonorKite across the globe.
  • All the major browsers including Chrome, Brave, Microsoft Edge, Firefox, Safari etc. support it.
  • The pricing is affordable.
  • There are no hidden fees charged.
  • You can choose between monthly and annual subscription plans.
  • The entire user-interface is easy to use.
  • The staff at DonorKite can train your team how to use it effectively.
  • You can get a free demo.
  • The DonorKite- Donation Management Software in Australia is flexible as you can get features developed as per your needs.
  • You can send receipts via email.
  • The features of DonorKite are not restricted by the number of donors or donations.

Pricing of DonorKite

The standard pricing of DonorKite is only $599 Per Year / Organization which makes it highly affordable and value for money.

You can also get a 30-day free-trial.

Why choose DonorKite?

There are plenty of reasons to choose the DonorKite including:

  • It is not limited to Australia only. You can use this software across the globe.
  • It can integrate multiple payment gateways offering your donors flexibility.
  • You can generate reports on donor behaviour and thus make better decisions.
  • You can easily keep track of your donations without hiring an accountant.
  • It is easier to follow-up donors and share donation receipts via email.
  • The process of onboarding is simple.
  • There are no hidden contracts or hidden costs involved.
  • DonorKite’s team provides unlimited support and training.
  • You can save a lot of money as the yearly packages from DonorKite are the most affordable.

How to contact DonorKite?

You can contact DonorKite on the official website: Contact Us

You can also contact DonorKite through email at:

2. Keela

Founded by Nejeed Kassam, Keela is also a fundraising and Donor Management Software tool.

It is a highly flexible Donor Management Software.

The reason is it can be used by organisations of all sizes.

It has a lot of certifications and provides the option to store data in three nations.

That means, if you need donor management software Australia, you can buy keela’s australia plan and your data will be stored securely in Australia.

Besides, you can pay in annual or monthly pricing in AUD.

Features of Keela

Peer to Peer Transactions

One of the features of Keela is its ability to handle Peer to Peer transactions.

This allows for easy fundraising among members and supporters of the organization.

Premium Version

The premium version of Keela comes with additional features such as live chat and unlimited phone support.

Customizations can also be made with the premium plans to suit the organization’s specific needs.


Keela ensures that all receipts generated within the software are compliant with the relevant tax authorities such as IRS, CRA, or ACNC.

This feature ensures that organizations remain compliant with tax laws and regulations.

Data Storage

Keela stores all data on Microsoft’s servers, ensuring security and reliability of the information.

This also allows for easy access to data from any device with an internet connection.

Data Export

Keela allows for easy exporting of data from third-party systems, ensuring that organizations can easily migrate their data to Keela.

Benefits of Keela

  • The Keela offers online training unlimited times.
  • The email support is also unlimited.
  • You can generate automatic receipts in Keela.
  • There are no hidden transaction fees in Keela.
  • If your NGO is small scale, you can get this Non Profit Donation Software as per the number of contacts that you have.
  • You also get training videos to train your staff.

Pricing of Keela

The pricing of Keela- Charity Donation Software is costlier.

However, you get to choose the pricing as per the number of contacts.

For 1000 contacts, you have to pay AUD $125 if billed monthly and AUD $109 per month if billed annually.

The pricing keeps on increasing as the number of contacts increase.

Why choose Keela?

  • Keela has all the major features that you can expect in a Donation Management Software.
  • It is highly customizable and you can also use it as Church Donation Software.
  • You can easily track key performance indicators and make better decisions using Keela.
  • You can effectively integrate all the tools that you might require in Keela with just one click.
  • From SendGrid, Paypal to Keela’s own KeelaPay, you get multiple integration options.
  • You can generate easy to access and share donation forms in Keela.
  • It is easier to send thanks and tax receipts online in Keela.

How to contact Keela?

You can contact Keela through their official website.

3. ChilliDB

ChilliDB is amongst the best CRM for nonprofits, churches alike.

It is made by an Australian company and takes care of Asia pacific.

This Non-Profit Donation Software has business hold strongly in medicare locals in Australia.

Moreover, it has a strong network of peak bodies, councils, industry bodies and NFPs.

This donor management software is highly scalable.

Features of ChilliDB

Contact management

One of the most fundamental features of ChilliDB is its contact management functionality.

This includes the ability to capture and store information about individuals, organisations, and households.

It also allows users to group contacts based on different criteria, such as interests, location, and demographics.


The software allows users to manage donor relationships, track donations, and generate reports on fundraising performance.

It also provides tools for creating targeted campaigns and appeals, as well as managing events and volunteers.

Case management

ChilliDB is also well-equipped to manage cases, whether they are legal, medical, or social in nature.

This includes the ability to record case details, track case progress, and manage case-related documents and communications.

Volunteer management

ChilliDB includes tracking volunteer skills and availability, managing volunteer schedules, and generating reports on volunteer activity.

This Charity Donation Software also provides tools for communicating with volunteers, such as through email or SMS.

Event management

ChilliDB includes a suite of features for managing events, from planning and registration to post-event reporting.

This includes tools for creating event pages, managing ticket sales, and tracking attendance.

It also supports communication with attendees, such as sending out reminders and follow-up messages.

Reporting and analytics

ChilliDB is designed to provide users with comprehensive reporting and analytics capabilities.

This includes the ability to generate reports on various aspects of an organization’s operations, such as fundraising, volunteer activity, and case management.


ChilliDB is highly customizable, allowing users to tailor the system to their specific needs.

This includes the ability to create custom fields, forms, and workflows, as well as defining user roles and permissions.


ChilliDB is designed with security in mind, with features such as role-based access control, SSL encryption, and regular backups.

The software also complies with various data privacy regulations, such as GDPR and HIPAA, ensuring that user data is protected at all times.

Benefits of ChilliDB

  • ChilliDB can help organizations streamline their operations by automating many routine tasks, such as contact management, fundraising, and event planning.
  • ChilliDB provides a centralized database for storing and managing data, making it easier to keep track of contacts, donors, volunteers, and other important information.
  • It supports collaboration between multiple stakeholders, such as case workers, clients, and volunteers, making it easier to work together and share information.
  • ChilliDB provides users with comprehensive reporting and analytics capabilities, allowing them to track their performance and make data-driven decisions.

Pricing of ChilliDB

ChilliDB offers flexible pricing plans and is known to offer discounts to non-profit organisations.

ChilliDB also offers a free trial period for organisations to try out the software and determine if it meets their needs.

Why choose ChilliDB?

  • Comprehensive functionality for managing multiple aspects of operations.
  • Highly customizable software that can be tailored to specific needs.
  • User-friendly interface for easy navigation.
  • Robust reporting and analytics capabilities for data-driven decision making.
  • Strong security features, including role-based access control and SSL encryption.
  • Integration capabilities with other applications.
  • Excellent customer support with dedicated account managers and a support team.
  • Cost-effective pricing designed to be affordable for nonprofits and small businesses.

How to contact ChilliDB?

If you’re interested in learning more about ChilliDB, there are several ways to get in touch with the company:

  • Visit the ChilliDB website and fill out the contact form.
  • Email ChilliDB at
  • Call ChilliDB’s sales team at +61 7 3356 2772.
  • Connect with ChilliDB on social media, such as LinkedIn or Twitter.
  • Request a free trial of the software by filling out the online form.
  • Attend a ChilliDB webinar or event to learn more about the software.

4. Credibal

Credibal is a software solution for managing donations that has been specifically designed to assist non-profit organisations with the handling of donors, funds, workflows, and other related tasks using a unified platform.

This application empowers managers to allocate budgets, delegate projects to team members, organise campaigns, oversee fundraising events, and engage with donors via email.

Features of Credibal

Engagement analytics

Credibal provides engagement analytics that help organisations track their outreach efforts, measure the effectiveness of their campaigns, and identify areas for improvement.

Relationship management

The software allows administrators to capture and store data related to donors, members, and volunteers in a centralised repository, making it easier to manage relationships with these stakeholders.

Data import/export

Credibal makes it easy to import and export data from other systems, ensuring that organisations can easily transfer data between different platforms.

Reporting module

The software includes a reporting module that helps organisations generate and share impact reports with donors on a daily, weekly, or monthly basis.

Self-service portal

Credibal provides a self-service portal that allows volunteers, members, and donors to manage their accounts, handle schedules, add contact information, and view their donation history in real-time.

Integration with finance management applications

The software facilitates integration with various third-party finance management applications, enabling administrators to automate financial transactions.

Tracking and automation

Credibal lets managers track donations from various online and offline sources using tracking IDs and send automated emails to donors, making it easier to manage the donation process and keep donors engaged.

Benefits of Credibal

  • Credibal offers a comprehensive solution for non-profit organisations to manage their donors, funds, workflows, and other aspects of their donation management process. It streamlines the process and reduces manual effort, making it more efficient.
  • You can lessen your workload by allowing your donors, volunteers, and members to manage their own information through the self-service portal. Through the portal, donors can monitor their donations and review their donation history.
  • Incorporate real-time impact tracking to provide each donor with a personalised experience.
  • Instead of simply sending year-end reports or the IRS-990 Form, give donors the ability to follow their donations and see exactly how their contributions were allocated to cover specific expenses.
  • Define a budget for each fund to provide your donors with a comprehensive overview of your needs.
  • Integrate with your financial institutions to download transactions seamlessly.
  • Enable your donors to log in to your website and track their donations in real-time.
  • Give your major donors, members, and volunteers the ability to manage their profiles by logging into the self-service portal.
  • Effortlessly incorporate online donations by integrating with your website.

Pricing of Credibal

  • Credibal comes in four packages.
  • These packages are termed as Starter, Premier, Gold, and Platinum.
  • All the packages are monthly plans.
  • The basic difference is the number of contacts that you can add in different plans.
  • The starter plan starts at $99 and the most premium plan is platinum which costs you $189.

Why choose Credibal?

  • Credibal stands out as the sole fundraising platform in the market that places an exclusive emphasis on transparency.
  • It offers non-profit organizations the opportunity to foster trust and stronger relationships with their donors by disclosing their financial activities.
  • By doing so, donors are able to appreciate and acknowledge the effectiveness of their contributions.
  • Furthermore, this platform assists in raising more funds by providing a reliable and trustworthy environment for donors to support a cause they believe in.
  • Credibal’s dedication to transparency ensures that donations go towards a good cause and builds a more responsible philanthropic community.

How to contact Credibal?

You can contact Credibal’s team through their official contact us page.

You can also contact them on their social media accounts or directly write to

5. Bloomerang

Bloomerang is a cloud-based software for donor management and fundraising.

It includes a donor database, CRM system, dashboard, custom reporting tools, engagement metres, email marketing tools, data analytics, and online giving forms and event pages.

Fundraisers can access Bloomerang 24/7 and it’s easy to use.

Nonprofits can manage memberships, events, major gifts, stewardship processes, grants, online fundraising, direct mail fundraising, email marketing, tribute and memorial gift management, recurring giving programs, and pledge making using Bloomerang’s tools.

Features of Bloomerang

Donor Database

Bloomerang offers a donor database designed specifically for nonprofit organizations.

With Bloomerang’s donor database, you can keep track of donor contact information, giving history, engagement levels, and more.

This information can be used to inform fundraising and stewardship strategies and to build stronger relationships with donors.

Bloomerang’s donor database is user-friendly and can be accessed from anywhere with an internet connection.

Marketing & Engagement

Bloomerang offers a variety of tools to help you reach out to donors and build relationships.

Email marketing tools make it easy to send targeted communications to specific segments of your donor database.

Engagement meters can be used to track donor engagement levels and tailor communications accordingly.

Customizable event pages and online giving forms make it easy for donors to get involved with your organization.

With Bloomerang’s marketing and engagement tools, you can create a personalized and engaging donor experience.

Online Giving

Bloomerang offers unlimited integrated online giving forms and event pages.

These tools make it easy for donors to give from anywhere, at any time.

Online giving forms can be customized to fit your organization’s branding and giving preferences.

Donors can choose to make one-time gifts or set up recurring donations, making it easy to support your organization over time.

Bloomerang’s online giving tools are secure and user-friendly, providing a seamless giving experience for donors.

Reporting & Analytics

Bloomerang’s custom reporting tools make it easy to generate accurate reports based on your organization’s unique needs.

Data can be segmented and analyzed in a variety of ways to gain insights into donor behavior and fundraising outcomes.

With Bloomerang’s reporting and analytics tools, you can track fundraising progress over time and adjust your strategies as needed.

These tools also make it easy to share data with key stakeholders, such as board members and donors.

Volunteer Management

Bloomerang’s volunteer management tools make it easy to manage volunteer experiences and inspire participation.

Volunteers can be assigned tasks and tracked based on their availability and skill sets.

Volunteer profiles can be created and updated in the same system as donor profiles, making it easy to keep track of all interactions with stakeholders.

By providing a positive volunteer experience, organisations can build stronger relationships with volunteers and foster a sense of community.

Mobile App

Bloomerang’s mobile app provides access to all of the platform’s key features from a mobile device.

This includes the ability to view donor profiles, make updates, and process payments.

With Bloomerang’s mobile app, nonprofit professionals can stay connected to their organisation and donors no matter where they are.

Bloomerang Payments

Bloomerang Payments is a payment processing service designed specifically for nonprofit organisations.

Furthermore, Bloomerang Payments offers competitive rates and simple pricing, with no hidden fees.

Payments can be processed seamlessly within the Bloomerang platform, making it easy to keep track of all financial transactions in one place.

Bloomerang Payments is fully PCI compliant, ensuring the security of all financial data.

Benefits of Bloomerang

  • Bloomerang as a donor management software Australia is designed to be easy to use and navigate, with an intuitive dashboard and clear menu options.
  • Bloomerang’s donor database is specifically designed for nonprofit organisations and offers a centralised system for storing and managing donor information.
  • Furthermore, Bloomerang provides a variety of tools to help nonprofits reach out to donors and build relationships, including email marketing tools, engagement metres, and online giving forms.
  • The Bloomerang mobile app provides access to key features from anywhere, making it easy for nonprofit professionals to stay connected to their organisation and donors.
  • This donor management software’ donor database makes it easy to gather and update donor insights, ensuring accurate and up-to-date information.

Pricing of Bloomerang

The pricing of Bloomerang varies depending on the number of factors.

The basic plan starts with $119 per month. However, it is on the basis of annual billing.

The basic or standard, both include support for unlimited users, free email and chat support, unlimited online giving pages and forms, email marketing functionality, donor engagement scoring, wealth screening, a mobile app for both iOS and Android, nightly updates for address verification and deceased suppression, as well as access to Bloomerang Academy.

Why choose Bloomerang?

  • Bloomerang is easy to use.
  • There is a lot of flexibility in pricing.
  • You get quality support.
  • Freelancers, Small Businesses and even churches can use it.
  • As a Church Donation Software, Bloomerang can completely operate on the cloud.

How to contact Bloomerang?

You can contact Bloomerang online on their official website.

You can also write to them at:


In conclusion, donor management software has become an essential tool for non-profit organizations in Australia. The best five donor management software listed in this article provide a comprehensive solution to manage donors, donations, and campaigns. These software applications offer features such as donor database management, online fundraising, event management, and marketing automation. By using these tools, non-profits can streamline their operations, improve communication with donors, and increase their fundraising efforts. It is essential to consider factors such as ease of use, pricing, and support when choosing the right donor management software for your organization. Overall, investing in a good donor management software Australia can help non-profits achieve their mission and make a positive impact in the community.

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