FAQs

DonorKite Software - Lifetime License

What is included in the DonorKite lifetime license?

The DonorKite lifetime license provides you with full access to the software for an unlimited period. You receive all the core features, including donation management, donation receipt generation, donor tracking, reporting, and other key tools to manage your fundraising operations efficiently.

Yes, the lifetime license includes access to all future software updates, ensuring that your system remains current with the latest features, security patches, and improvements.

You will get 6 Months of FREE support for DonorKite Software. For more extensive support, such as technical assistance or training, we offer separate support packages.

Yes, you can upgrade DonorKite with additional features or integrations at any time. Our team will work with you to ensure your software grows alongside your organization's needs.

The DonorKite software license includes integration with Stripe and PayPal as part of the standard package. These gateways enable secure online donations and transactions.

Yes, if your organization requires a different payment gateway, we can integrate it for you. However, this will come at an additional cost depending on the complexity of the integration. Contact us to discuss your specific needs.

DonorKite Software License - Pricing

What is the price of the DonorKite Lifetime License?

The price for the DonorKite Lifetime License is $1,999. This one-time fee grants you full access to our software and its core features for an unlimited period.

No, there are no recurring fees with the lifetime license. You pay a one-time fee and can use the software indefinitely.

There is a Server + Integration cost which is minimal and ranges between $150 - $400 per year. But, if you are not interested in buying a server, then no worries we will create one for you according to your requirements lineup.

We typically offer a one-time payment option for the Lifetime License. For any specific financial arrangements or payment plans, please contact our sales team to discuss your options.

To receive a quote, please fill out the contact form on our website or email our sales team at hello@donorkite.com. We will get back to you promptly to proceed further.

DonorKite Software License – Server Cost

Do you offer server hosting services?

We do not provide server hosting as part of the license, but we can recommend trusted hosting providers that suit your needs. Alternatively, we can assist with setting up the software on your preferred server.

DonorKite can be hosted on any server that meets the necessary technical requirements, including adequate processing power, memory, and storage based on your organization's data size and traffic.

No, the lifetime license covers the software itself, but server hosting costs are separate. You will need to arrange and pay for your own server or hosting provider to run DonorKite. But, if you are not interested in buying a server, then no worries we will create one for you according to your requirements lineup.

Yes, DonorKite can be deployed on cloud platforms such as AWS, Google Cloud, or Azure. Our team can assist with setup or third-party integrations for cloud hosting.

Yes, if you opt for managed hosting or if you require server maintenance services, there will be additional costs. We recommend discussing maintenance options with your hosting provider to ensure the server runs smoothly.

DonorKite Software - Customization Services

What type of customization services do you offer?

We offer a range of customization services tailored to your organization's unique needs. This includes altering the user interface, adding new functionalities, and adjusting workflows to align with your processes.

Customization services are not included in the lifetime license. These services are available at an additional cost, depending on the required work's complexity and scope. We provide a detailed quote after understanding your specific needs.

The time required for customization varies depending on the complexity of the request. Simple modifications may take a few days, while more complex projects could take a few weeks. We will provide a timeline as part of the initial consultation.

Yes, if the customization is small and we determine that it won’t take much time to implement, we will include it at no additional cost under the software license. Larger customizations, however, will require a separate quote.

To request customization, simply contact our team through the DonorKite support portal or email us at hello@donorkite.com directly. We will discuss your requirements and provide a customized solution proposal.

DonorKite Software - Third-party Integration Services

Can DonorKite be integrated with third-party tools?

Yes, DonorKite offers support for integrating third-party tools to expand your software’s capabilities. Our team can help connect popular payment gateways, CRMs, accounting software, and other applications to optimize your operations.

Third-party integrations are not included in the Lifetime License package. These services incur an additional fee, which depends on the complexity and scale of the project. We will provide a detailed estimate after reviewing your specific requirements.

The duration for completing third-party integrations varies based on the complexity of the request. Simple tasks may be finished in a few days, while more complex projects could take several weeks. We will provide a timeline during the initial consultation.

To request a third-party integration, please contact our team through the DonorKite support portal or email us directly at hello@donorkite.com. We’ll discuss your needs and present a customized solution proposal.

DonorKite – NGO Mobile Application Services

Do you create a mobile application for NGOs?

Yes, we can help you create a mobile application specifically for your NGO. The app will allow donors to log in, view their donation history, and download statements, providing an easy and transparent way for them to track their contributions.

Yes, the mobile app will be fully customizable based on your organization’s requirements. We can modify the design, features, and functionality to match your brand and donor management needs.

In addition to allowing donors to log in, view their donations, make recurring donations, and download statements, the app can include features such as real-time donation tracking, push notifications, donor engagement tools, and integration with existing systems like CRMs or payment gateways.

No, the creation of a mobile app is not included in the DonorKite software license. The cost of developing a custom NGO mobile application will depend on the scope and features you need. We can provide a quote based on your specific requirements.

Yes, we can integrate the mobile app with third-party systems, such as your existing donor management platforms, payment gateways, or CRMs. This ensures seamless data flow between systems.

The time required to develop a custom NGO mobile app varies based on its complexity and the features you require. We will provide a timeline and detailed plan once the project scope is finalized.

DonorKite – NGO Website Development Services

What services do you offer for NGO website development?

We offer a comprehensive range of services for NGO website development, including custom website design, content management system (CMS) integration, responsive design, donor management features, and search engine optimization (SEO).

Yes, we prioritize user-friendliness and accessibility in our website development process. Our designs ensure that your website is easy to navigate for all users, including those with disabilities.

Absolutely! All our websites are designed to be responsive, meaning they will function seamlessly on mobile devices, tablets, and desktops.

No, the cost of website development is separate from the DonorKite software license. We provide a detailed quote based on your specific requirements.

The timeline for website development varies based on the project's complexity and features. Typically, a standard website can take anywhere from a few weeks to a couple of months. We will provide a timeline after discussing your specific needs.

Yes, we can integrate your website with various tools and platforms, such as donor management systems, payment gateways, CRM software, and social media channels.

DonorKite - NGO Digital Marketing Services

What digital marketing services do you offer for NGOs?

We offer a range of digital marketing services, including search engine optimization (SEO), social media marketing, content creation, email marketing, PPC, and online fundraising strategies.

Digital marketing helps increase your NGO's online visibility, engage with your audience, attract more donors, and raise awareness for your causes. It allows you to reach a wider audience effectively and efficiently.

Yes, we offer social media management services, including content creation, scheduling, and engagement strategies to help you build and maintain an active online presence.

Yes, we can create and manage PPC campaigns tailored to your NGO's goals. This includes keyword research, ad creation, and ongoing performance analysis to maximize your return on investment.

Absolutely! We can assist you in creating effective email marketing campaigns, from designing newsletters to managing subscriber lists and analyzing campaign performance.

The cost of digital marketing services varies based on the specific services you choose and the scope of your campaigns. We provide a detailed quote after assessing your needs and goals.

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